Privacy Policy

When you contact us through the website, we may collect your name, email address, phone number, program interest, and any message you choose to send. If you ask to be contacted about an infant or toddler opening, we also collect your child's birthday or due date and when you would like care to start. When you book a tour, the details you enter in the scheduling widget go to our scheduling provider, HighLevel, and are handled under its privacy practices as well as ours.

Please do not send sensitive medical, financial, or enrollment records through the general website contact form.

Our hosting provider may process ordinary technical information needed to deliver and protect the website, such as request details, device and browser information, approximate location derived from an internet address, and security logs.

This website uses the analytics and advertising tools listed below. They set cookies or similar identifiers to understand visits, measure website performance, and connect actions such as calling us, sending an inquiry, or booking a tour with our advertising, and count when the tour scheduler is opened. The website does not show a cookie banner; the choices below explain how to limit these tools.

When you open the tour scheduler, the website also sets a cookie for one hour so that, after you book, you return to this website's confirmation page.

We use information to respond to questions, arrange tours, operate and secure the website, understand which pages and services are useful, measure inquiry activity, maintain business records, and meet legal obligations.

We do not use information submitted through the website to make automated decisions about a child's care or enrollment.

We may share information with service providers that perform work for us, only for the purposes described in this policy or as otherwise permitted by law.

• Vercel may host and deliver the website and process technical request and security data.
• Resend may deliver website inquiry emails to Kids & Co. when the inquiry service is enabled.
• HighLevel (LeadConnector) provides tour scheduling. When you book a tour, the details you enter go to our scheduling system and calendar.
• Google provides website analytics (Google Analytics) and tag management (Google Tag Manager), and stores requests about infant and toddler openings in a Google Sheet.
• Stape hosts the tagging server that relays website measurement events, including the contact details sent with an inquiry, to the analytics and advertising providers listed here.
• Microsoft Clarity records how visitors move through website pages, including clicks, scrolling, and mouse movement, as session recordings and heatmaps.
• Meta receives website activity through the Meta Pixel and Conversions API to measure and improve our advertising. When you send an inquiry, your name, email address, and phone number are shared with Meta in hashed form to help match the inquiry to our ads. These details may also be kept in your browser so that later visits can be matched the same way.
• Professional advisers, authorities, or other parties may receive information when reasonably necessary to comply with law, protect rights or safety, or complete a business transaction.

This website is written for adults and does not invite children under 13 to submit personal information. A parent or guardian should use the contact and scheduling features on a child's behalf.

If we learn that a child submitted personal information through this website, a parent or guardian may contact us to request review or deletion. We will evaluate the request and take appropriate action based on the information and applicable law.

This website does not provide a feature for children or families to upload photos, videos, or audio for public posting.

Kids & Co. reviews photos, video, and audio of children before they appear on this website. A parent or guardian may contact Kids & Co. with questions about a specific item or to ask that it be removed.

We keep information only as long as reasonably needed for the purposes described in this policy, including responding to families, maintaining operational records, resolving disputes, protecting the website, and meeting legal obligations. Retention can vary by the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational measures intended to protect information. No website, email service, or internet transmission can be guaranteed to be completely secure.

You may ask about personal information you provided through the website and request correction or deletion. Some information may be retained when reasonably necessary for legal, security, recordkeeping, or dispute-resolution purposes. Contact us by phone or mail using the details at the end of this policy.

You can block or delete cookies in your browser settings. Google offers a browser add-on that opts you out of Google Analytics, and you can control how Meta uses activity from other websites in your Facebook or Instagram ad preferences. Blocking a service may affect features that depend on it.

This website does not respond to Do Not Track or Global Privacy Control browser signals.

The website may link to or display services operated by other organizations, including scheduling, maps, and social platforms. Their privacy policies govern information they collect directly. Review those policies before submitting information to them.

We may update this policy as the website, service providers, or legal requirements change. Material revisions will appear on this page with a revised effective date.